cannot activate office 365 mac login issue

Go to the Outlook application in the application menu, right-click it, and select the option ‘Test Email AutoConfiguration.’.

The command will check the health of auto discover feature and bring a list of all the related services like – availability service, offline address book, and unified messaging. Test-OutlookWebServices -identity: –MailboxCredential (Get-Credential) If you are facing the autodiscover error, then you can check the status of the autodiscover using the PowerShell command or MS Outlook. The user profile is automatically configured and requires the least assistance from the user. Verify the Auto discover not working issueĪuto discover is an advantageous feature which lets the user account automatically connect to Exchange Online.

Auto-mapping within a shared mailbox does not work.Outlook will not connect to the mailbox.The CNAME record is not set up correctly, or it is not existingĪpart from these errors, you can get multiple symptoms related to the auto to discover issue –.Some essential attributes like proxyAddress, displayName, mailNickname, and the Mail are not set up in the on-premises Active Directory.The updates necessary for the Exchange Online (Office 365) are not installed on MS Outlook you are using.The email address which you are using for Auto Account Setup is wrong.The list of the possible causes of the error is following – But the onset of this error caused disturbance or interruption in the configuration which needs to be checked and resolved. This situation is contrary to the normal pop-up of the dialogue box asking permissions to the website for Office 365 account configuration via Autodiscover URL and server settings which involves the verification of DNS for Autodiscover record basically. You may face some errors during the setup, like the following one.Īutodiscover cannot process the given e-mail address. When you try to configure a new account of Office 365 in MS Outlook, then the profile is not created automatically.

Cannot activate office 365 mac login issue